BEST Logistics Group is please to announce that Jay Garber has been hired as the Director of Customer Engagement.
Jay will focus on special initiatives that will increase revenue, drive better customer service and collaboration across all company lines and drive efficiencies to improve profitability. This role will be customer facing and he will work across all company lines with each business unit and department leaders to mine out opportunities and create a better customer experience. Jay’s first immediate project will be working with Chris Atkins, the Best Dedicated team and their customers as Chris transitions into his new role. He will then migrate into our other business units to enhance the service offerings.
Jay previously worked for our company from May 2003 to January 2016 in increasingly responsible roles and last served as the Operations Manager for Best Dedicated. He and his wife Julia and son Max will be returning home to Kernersville after a stint in Florence, SC gaining experience in a large customer facing role with another transportation firm. Jay knows our company well and has a gift for serving customers and people.
Please welcome Jay back to the BEST family in his new role.